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The E-commerce Manager is responsible for developing and implementing successful e-commerce strategies, driving online sales growth, and enhancing the overall digital shopping experience. This role requires strategic thinking, strong leadership skills, and collaboration across departments to achieve business objectives.
Key Responsibilities:
Develop and execute comprehensive e-commerce strategies aligned with business objectives.
Oversee the maintenance, functionality, and optimization of the company's e-commerce website.
Manage product listings, pricing strategies, and inventory levels on the e-commerce platform.
Enhance the online shopping experience to improve customer satisfaction and loyalty.
Collaborate with the marketing team to create and execute digital marketing campaigns.
Monitor and analyze key performance indicators related to e-commerce.
Ensure secure and efficient payment processing and collaborate with the finance team on financial reconciliations.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Proven 5-10 years of experience in e-commerce management.
Experience in the lighting industry preferred.
Skills & Competencies:
Strong understanding of e-commerce platforms, website management, and digital marketing strategies.
Excellent analytical and problem-solving skills.
Demonstrated leadership experience with the ability to motivate cross-functional teams.
Familiarity with the latest trends and technologies in e-commerce.
Exceptional communication and interpersonal skills.
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